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Ea Hotel Crystal Palace, Prague

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From55US$ /night
Check-in
29Mar2025Select date
Check-out
30Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Mala Stepanska 17, Prague, Czech Republic, 11000

EA Hotel Crystal Palace is a modern four-star hotel located in a quiet alley in the heart of Prague. Its unique position offers easy access to significant historical and cultural sites such as Wenceslas Square. The hotel features upscale amenities, including a wellness center with a sauna and a well-equipped conference hall. With only a short distance to public transportation, guests can conveniently explore the city and beyond.

Location

Located near Wenceslas Square, the hotel is within walking distance of major cultural sites, including Dancing House and the National Museum. Public transportation options are easily accessible, with the nearest tram stop just a three-minute walk away. Airport shuttle services and parking facilities, including underground garage access, are also offered to guests.

Rooms

The hotel offers 65 air-conditioned rooms, each equipped with free wired internet, satellite TV, and a minibar. Private bathrooms include complimentary toiletries and hairdryers. Design elements enhance the comfort of the accommodations, which include options for single, double, and family suites. Rooms with terraces are also available, providing an outdoor space for guests.

Eat & Drink

A breakfast buffet is served in the hotel restaurant, featuring a variety of items such as meats, cheeses, pastries, and hot drinks. The restaurant also includes a terrace for guests to enjoy their meals outdoors. Room service is available for added convenience. Guests can enjoy Prosecco as part of the breakfast selection, further enhancing the dining experience.

Leisure & Business

The hotel includes a wellness center with a Finnish sauna, which is available for a nominal fee per hour. For business travelers, a conference hall accommodating up to 60 people is available, equipped with all necessary technical facilities. Additional services include 24-hour reception, laundry service, and concierge assistance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
Max:
2 persons
20 m² 
Bed options:
2 Single beds
Shower
Air conditioning
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Double or Twin Room Terrace
Max:
2 persons
25 m² 
Bed options:
2 King Size Beds
Shower
Air conditioning
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Family Two-Bedroom Suite
Max:
3 persons
36 m² 
Bed options:
1 King-size bed
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Centre
Prague 1.3 km
Airports
Vaclav Havel Prague (PRG) 18.5 km
Train
Prague Main Railway Station 1.2 km
Underground
I.P.Pavlova Subway500 m
Bus
Bus stop 1.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Lift
  • Currency exchange
  • Electric vehicle charging station

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

Mala Stepanska 17, Prague, Czech Republic, 11000
Map view
street view
Mala Stepanska 17, Prague, Czech Republic, 11000
Nearby
Ke Karlovu 20
Antonin Dvorak Museum
480 m
Restaurants
Restaurace U Fleku
680 m
Kremencova 11
Pivovarsky dum
140 m
Lipova 15
U Pravdu
260 m
Zitna 1701/15
Mibi's International Cuisine
70 m
Stepanska 539/9
Bar Nota
100 m
Stepanska 9
Al Tagliere
290 m
Jechna 549/5
Pizzeria Carlo
170 m
Karlovo namesti 557/30 Nove
Kafe 79
330 m
Zitna 4
Londoners
200 m
Stepanska 23
Naturel
230 m
Lipova 476/11
DuHa Sushi Restaurant
340 m
Zitna 4
23 Downtown
210 m
Stepanska 23

Reviews and Ratings

Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Convenient Location
Good Breakfast
Untidy Rooms
Unreliable Internet
7.0/10
Very good
Rooms
6.9
Location
8.3
Service
7.4
Dining
7.7
Guest reviews
7.0/10
based on 10 reviews
7.7
7.7/10 based on 2284 reviews
Paul
United States, April  2024
7.0/10

The hotel is conveniently located near Wenceslas Square, serving its purpose despite some untidiness and size issues in the rooms. The internet was unreliable, and there were cleanliness concerns like dirty carpets and a bathroom full of hair. On the positive side, the proximity to Wenceslas Square is a plus.

Rooms
5.0
The rooms, although small and untidy, serve their purpose and are okay for a stay near Wenceslas Square.
Service
7.0
The service was efficient with quick room changes made without needing to escalate to the hotel manager.
Location
9.0
The location is ideal, just a short walk from the busy shopping area yet situated in a quiet area. It's close to all the city's attractions and offers a good breakfast.
Dining
8.0
The breakfast room offered a good variety of options from fruits to pastries and eggs.
Facilities
6.0
The hotel offers standard facilities and amenities to cater to basic needs during your stay.
Convenient Location
Untidy Rooms
Linda
United States, March  2024
7.2/10

The hotel is situated in a great location, near the metro station and close to the city center. The rooms are equipped with modern furniture but lack proper lighting. The service was mixed, with friendly staff but some issues with representing Czech customer service. The dining experience offers a nice view and caters to various tastes. Overall, good value for money with nice facilities.

Rooms
7.0
The rooms were equipped with modern furniture and good size for 2 people.
Service
6.0
The staff was nice and friendly, but some service aspects could be improved.
Location
9.0
The location is excellent, close to tourist attractions and in a nice area.
Dining
8.0
The dining experience was good and served with a nice view.
Facilities
6.0
The hotel facilities were satisfactory but could benefit from improvement.
Adam
United States, March  2024
8.0/10

My stay at the hotel was a mixed experience. The room was extremely clean and had modern furnishings, but it was a bit dull and warm for my liking. The service was polite and friendly, although the front desk needed improvement. The location was good for exploring the city, but a bit of a stroll from the center. The dining experience was better than expected, with a variety of options available.

Rooms
8.0
The room was very clean with modern furnishings and a great big comfy double bed.
Service
7.0
The service staff were polite and friendly.
Location
8.0
The location was good, within walking distance of most tourist attractions.
Dining
9.0
The dining experience was much better than expected, offering warm and cold products.
Facilities
8.0
The facilities were well-equipped and offered a variety of amenities.
Elizabeth
United States, March  2024
7.0/10

The hotel's location is fantastic, allowing easy access to all three Metros within a 5-minute walk and close proximity to major sites in Prague. The rooms, while fairly clean, were a bit warm for my liking with limited space for bags. The service was a mix of extremely friendly staff from arrival to checkout but with moments of ignorance and unprofessionalism. The dining experience had varieties but was considered poor for a 4-star hotel. Overall, the hotel offers a perfect location with friendly staff, yet room cleanliness and dining quality have room for improvement.

Rooms
7.0
The rooms were fairly clean and had a bit of a warmth issue, but spacious enough to walk around the bed.
Service
7.0
The service was a mix of extremely friendly staff from arrival to checkout, but there were occasional instances of ignorance and unprofessionalism.
Location
9.0
The hotel's location is amazing, providing easy access to all three Metros within a 5-minute walk and close proximity to major sites in Prague.
Dining
5.0
The dining had varieties but was rated as poor for a 4-star hotel.
Facilities
7.0
Jim
United States, February  2024
8.0/10

The hotel had a convenient location near Wenceslas Square, with clean and tidy rooms that were comfortable for my stay. The dining experience was outstanding, but be prepared for an unusual shower experience. The service was excellent overall, although there was a minor issue with currency exchange. The facilities were adequate, and the hotel proved to be a great value for money.

Rooms
7.0
The rooms could do with modernization and were a bit warm for my liking, but the double bed and the attentive manager made the stay comfortable.
Service
9.0
The service was excellent, despite not having change in Euro. The staff member who helped us was professional and accommodating.
Location
8.0
The location was very convenient, within walking distance to most tourist attractions and public transport, making it a great choice for exploring the city center.
Dining
9.0
The dining experience was amazing, truly a feast, but be ready for an interesting surprise post-shower.
Facilities
7.0
The facilities were adequate for our needs during the stay, adding convenience to our visit.
Charles
United States, January  2024
7.4/10

The hotel offers clean and comfortable rooms, with friendly staff and a convenient location. The dining experience is good, although with some limitations. The facilities are enjoyable, but there are minor issues with maintenance.

Rooms
8.0
The rooms were clean and sufficiently comfortable, though the upper floors might lack some amenities. The double bed was slightly warm for my preference, but nothing major.
Service
7.0
The service was friendly and always available, except for a slight issue with poor maintenance and one reception staff member's attitude. Overall, the staff in Prague was extremely friendly, making my stay pleasant from arrival to checkout.
Location
6.0
The location, provided by the EA group hotels, could be cleaner and tidier. While not very close to attractions, it's in the city center but not overly busy. It turned out to be quite good once I familiarized myself with the surroundings.
Dining
9.0
The dining experience was amazing with a great variety of food, especially in the morning with plenty of fresh options in the breakfast room. Both hot and cold dishes were available.
Facilities
7.0
The facilities were good, offering car hire, housekeeping, laundry, airport shuttle, paid airport shuttle, and tours/ticket assistance. However, there were some maintenance issues that could be improved.
Adam
United States, December  2023
7.4/10

The hotel's location was good, not in the busy center but really close to it, Old Town within walking distance. The rooms were small, needing to squeeze past each other, with a musty smell, but we managed by airing it out. There was a strange water flushing sound from above. The service was very friendly and the staff polite, even amidst a movie shooting on the street that day. The dining was satisfactory, offering a variety of warm and cold products. The hotel's facilities were decent for a 3-star rating.

Rooms
6.0
The rooms were small, so we had to stand aside to pass one another. They were with two single beds pushed together and had a musty smell, but we aired it out. There was a strange water flushing sound from above.
Service
8.0
The service was very friendly, and the staff was polite. They were accommodating even with a movie being filmed on the street that day.
Location
9.0
The location was good, not in the busy center but really close to it, with Old Town within walking distance.
Dining
7.0
The dining was okay and well-equipped, offering a variety of pastries, fruits, hams, cheeses, and breads. Decent for a 3-star hotel.
Facilities
7.0
The facilities were basic but satisfactory for a 3-star hotel.
friendly staff
small rooms
Jim
United States, August  2023
7.8/10

My stay at the hotel was just what I needed after a busy day exploring the beautiful city of Prague. The room was clean and more than enough for a good night's rest, although it was a bit basic and outdated. The musty smell was tolerable once aired out.

Rooms
7.0
The room was comfortable and the perfect size for one person.
Service
8.0
The service was polite and helpful, making my stay pleasant from arrival to checkout.
Location
9.0
The location was perfect for me, allowing me to easily walk to Wenceslas Square and Old Town Square.
Dining
8.0
The dining options were great, just a short walk away from Vaclav street.
Facilities
7.0
The hotel offered basic facilities that suited my needs during my stay.
Elizabeth
United States, June  2023
7.2/10

The hotel is conveniently located near the metro station and not far from the city center. The rooms are a bit small and dark, with an old dusty carpet, but the service was friendly and accommodating. The dining area had nice staff and the facilities were well-maintained. However, the location could be cleaner and tidier.

Rooms
7.0
The rooms were a bit dark and small with an old dusty carpet. There was limited space for bags but enough to walk around the bed after the first night.
Service
7.0
The service was friendly and accommodating, although there was an issue with maintenance and one reception staff member having a unique personality.
Location
8.0
The hotel is in a very good location, in a silent street near the metro station and a short distance from the city center. However, it is not in a tourist area and could use a bit more cleanliness.
Dining
7.0
The dining experience was acceptable with helpful staff, but there was no specific detail about the dining options.
Facilities
7.0
Charles
United States, May  2023
7.4/10

I had a pleasant stay at the hotel, with clean rooms and friendly service. However, the rooms were a bit dark, lacking mirrors, and I was disappointed to find out there was no room service available. The location was convenient near the Muzeum area, and the sauna was a nice touch, but the distance to the city center required a tram ride. The dining experience offered a great variety of food, but the lack of a shower curtain was inconvenient. Overall, the facilities were satisfactory, but some improvements could enhance the guest experience.

Rooms
7.0
The rooms were clean and cozy, but a bit dark with no mirrors other than in the bathroom.
Service
8.0
The staff was extremely friendly from check-in to check-out, but room service was not available.
Location
8.0
The location was convenient, just off the main drag near Muzeum, and accessible to public transport options.
Dining
7.0
The dining experience offered a wide selection of dishes, but the lack of a shower curtain in a 4-star hotel was unexpected.
Facilities
7.0
The hotel had decent facilities overall, but some areas could use improvement to enhance the guest experience.
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